Shipping policy
We ship the ENLIVENLIFT™ Eye System across the UK and to most international destinations. All orders are dispatched within 1–2 business days (orders placed at weekends or on UK bank holidays are dispatched the next business day). You'll receive a confirmation email when your order is on its way.
United Kingdom
- Standard Delivery — £4.99 (FREE on orders over £50) — typically 2–4 business days after dispatch
- Express Delivery — £6.99 — typically 1–2 business days after dispatch
Europe (EU)
- Standard International — £14.99 — typically 5–10 business days after dispatch
Rest of World
We deliver to the United States, Canada, Australia, New Zealand, UAE, Switzerland, Norway, Japan, South Korea, Singapore, Hong Kong, Malaysia and Israel.
- Standard International — £23.99 — typically 7–14 business days after dispatch
Customs & Import Duties
International orders may be subject to customs fees, import duties or taxes levied by the destination country. These charges are the responsibility of the customer and are not included in our prices or shipping fees.
Order Tracking
Where a tracked service is used, tracking details will be included in your dispatch confirmation email.
Missing or Delayed Orders
Delivery estimates are provided as a guide and occasional carrier delays can occur. If your order hasn't arrived within the expected timeframe, please contact us via our Contact page with your order number and we'll investigate right away.